ANNIVERSARY SALE! UP TO 80% OFF

BUY 2 ITEMS, GET AN EXTXRA 10% OFF!

BUY 3 ITEMS, GET AN EXTXRA 15% OFF!

BUY 4 ITEMS, GET AN EXTXRA 20% OFF!

Susan | All-Day Comfort T-Strap Heels

$162.00

$64.99

Anniversary Sale!

Tax included.

Free Shipping with UPS
30-Day Money-Back Guarantee
More than 100,000 satisfied customers

Low in stock, only a few left

Color Caramel
Size US 4
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◷ 20TH ANNIVERSARY SALE ENDS TONIGHT Due to high demand during our Anniversary Sale, only a limited number of items are left. If you can still click 'Add to Cart,' it's still available. EXTRA BUNDLE DISCOUNTS Buy 2 items → Save an extra 10% Buy 3 items → Save an extra 15% Buy 4 or more items → Save an extra 20%

The heel that keeps up with your day — from morning to the last moment of the evening.

Some heels look beautiful in the store and hurt before you have even left the house. The Susan was designed for the woman who is done making that trade. A refined T-strap silhouette that adds effortless sophistication to any outfit — paired with a soft cushioned sole and a stable heel that supports every single step you take.

Elegant enough for a special occasion. Comfortable enough for a full day on your feet. The kind of heel you reach for without thinking — and never want to take off.

Why women choose the Susan:

  • Elegant T-strap design that elevates everything. The refined strap detail adds a touch of timeless sophistication to any look — from a flowing midi dress to tailored trousers to your favourite denim.
  • Soft cushioned sole for all-day comfort. Designed to keep your feet comfortable from the first step to the last — no breaking in, no building up to them, just immediate ease from the moment you put them on.
  • Stable heel for confident steps. A supportive heel that distributes weight evenly and keeps you steady and grounded on any surface — indoors or out.
  • Versatile style that works with everything. A timeless silhouette that pairs beautifully with any outfit and transitions effortlessly from day to evening without ever looking overdone

We offer free shipping on all orders within the United States. Every order is shipped with a tracking code so you can follow your package at all times. You will receive your tracking code by email within 24 hours after placing your order.

If your purchase does not meet your expectations, you may return it within 30 days of receipt.

Before returning any items, please contact our customer service at info@jackiecaroline.com and include the reason for your return so we can assist you accordingl

You can make secure payments using Credit Cards. Your personal information, including payment details, is protected with SSL encryption, ensuring complete security during every transaction.

At Iselle, we prioritize your privacy — your data is handled with the utmost confidentiality, never shared with third parties, and used solely for processing your order.

Your experience matters to us. For any questions or concerns, don't hesitate to reach out at info@jackiecaroline.com — we're always on hand to help.

30-Day Money-Back Guarantee

We truly believe in the quality of our clothing, and we’re confident you’ll love every piece. That’s why every order is backed by our hassle-free 30-day money-back guarantee.

If you’re not completely satisfied, simply return your order within 30 days for a full refund—no hassle, no worries.

Jackie & Caroline 20th Anniversary Sale ✨

We're celebrating 20 wonderful years of Jackie & Caroline with a special anniversary sale! To thank you for being part of our journey, enjoy exclusive savings when you shop your favorite styles.

Anniversary Bundle Savings

Buy 2 items → Save an extra 10%

Buy 3 items → Save an extra 15%

Buy 4 or more items → Save an extra 20%

For a limited time, enjoy these special anniversary savings as we celebrate 20 years of style, sisterhood, and unforgettable moments.

Thank you for being part of our story. Here's to the next chapter, together! 🤍

Don't miss out — stock is limited.

— Jackie & Caroline

Frequently asked questions

Do you offer free shipping?

Yes! We offer FREE U.S. shipping on all orders. No hidden fees or surprises at checkout — you’ll always see your full order total before you pay.

How can I make sure it will fit me properly?

Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own.

If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our support team is happy to help you choose the right size!

How do I track my order?

Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our order tracking page and enter your order number or email address.

I have an issue with my order. How can I contact you?

If you have any questions or need assistance, please visit our Contact page or email us at info@jackiecaroline.com. Our support team is always happy to help.

SAFE & SECURE PAYMENTS

Your payment information is always processed securely. We accept American Express, Apple Pay, Google Pay, Mastercard, Shop Pay, and Visa.

FREE SHIPPING ON ALL ORDERS

   Free shipping on every order across the U.S. this week only. We’ll deliver straight to your door, safely and without extra cost.     

HASSLE-FREE RETURNS

Shop with confidence. Every order comes with a 30-day money back guarantee, so you can try us risk-free.

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